Careers at IFPI

Department: Communications
Reporting to: Director of Communications
Location: Central London (3 days working from the office, 2 days from home)
Start date: ASAP

About IFPI
IFPI advocates on the behalf of our member record companies and works to champion and defend the recorded music industry worldwide. Our goal is to improve the environment for record labels to operate in and support the growth and evolution of a thriving music ecosystem around the world.

Our work spans a wide range of fields including: worldwide policy engagement and campaigning, extensive industry data gathering and analysis, the launching and management of music charts, music copyright protection and enforcement, development of technology and data standards and managing best-practice in public performance rights collections.

IFPI’s head office is in London, with regional hubs in Brussels, Nairobi, Singapore, Abu Dhabi, Miami, and Beijing. We have national groups and affiliates in 60 countries that represent their own local member record companies.

The position
As a trade body, delivering for our members is at the heart of our work. IFPI is currently looking to appoint an experienced membership specialist to develop, expand and lead our global membership engagement programme.

Responsibilities will include:

• Leading a review of our global membership engagement strategy – looking at opportunities to improve and develop IFPI’s engagement with its record label members
• Overseeing the delivery of all aspects of the organisation’s membership engagement strategy
• Ownership of all membership processes from working with prospective members, through to the full application and onboarding process and overseeing the administrative management of our members database; pitching and implementing improvements
• Supporting IFPI’s strategic membership expansion in key regions, particularly emerging markets
• Working closely with IFPI’s National Groups around the world, to ensure alignment across membership approaches within our global network
• Developing relationships with members and reinvigorating our membership communications programme
• Identifying opportunities to strengthen IFPI’s membership services and managing implementation of new projects/services
• Advising senior management on critical issues related to membership

Additionally, the role sits within the Communications team at IFPI, and the chosen candidate will support across a number of the organisation’s priority projects such as ongoing campaigns on:

• The vital role a record label plays in today’s music ecosystem
• Creating a sustainable future for AI in music

The membership programme / project support will also support the Communication team’s work in:

• Record company liaison – Helping to coordinate our work with a steering group of global company comms executives.
• Broader National Group engagement and coordination – coordinating closely with national group directors and comms leads, discussing ongoing and emerging media issues and supporting with engagement through the delivery of key messages, Q&A and evidence points.
• IFPI profile building – Helping to manage IFPI’s reputation and building its presence at key events and with priority stakeholders.

Position requirements:

• Demonstrable experience in membership engagement or change management
• A strategic thinker with a strong business acumen, able to align member engagement efforts with broader organisational goals.
• Excellent communications and interpersonal skills
• A collaborative and tenacious team player who will understand and enjoy working in a busy and ambitious comms team and liaising across different departments and geographies in a complex global organisation.
• A good understanding of the current music industry landscape would be very advantageous

Please note: The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it truly reflects the strategic direction requirements of IFPI.

How to apply
Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org or by post to HR Department, IFPI Secretariat, 7 Air St, London, W1B 5AD.
The application should include your CV and a covering letter stating how you meet each requirement. Due to the need to fill this role swiftly, applications will be reviewed on a rolling basis, and we reserve the right to close this advert before the confirmed closing date when we receive sufficient applications.

Interview Process
We will, having reviewed applications on a rolling basis, seek to conduct interviews with candidates via online or in person.
In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions/

EEO Statement
IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

Start Date: ASAP
Location: London (3 days working from the office, 2 days from home)
Reporting to: Technical Investigations Manager.

Background
IFPI is the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe. Our mission is to promote the value of recorded music, campaign for the rights of record producers, and expand the commercial uses of recorded music. IFPI’s head office is located in London, with additional offices in Brussels, Nairobi, Singapore, Miami, Abu Dhabi and a representative office in Beijing. We have affiliated organisations in 70 countries, including national groups and music licensing companies that represent their own region’s member record companies. IFPI’s Global Content Protection and Enforcement (CPE) department delivers 24/7 monitoring and reporting of online infringements, provides technical analysis and investigations and in connection with services that infringe and facilitate infringement of our members’ rights. The department devises strategies and programmes to deter, disrupt and dismantle illegal online activities, which are executed in partnership with law enforcement agencies, intermediaries and administrative authorities.

Role
IFPI is looking to engage a passionate, dynamic, and experienced individual with specialist technical expertise to join the Investigations team within IFPI’s CPE department, to support its efforts to investigate and tackle services that infringe our member companies’ rights.

The ideal candidate will have well-rounded technical knowledge and be capable of analysing and testing infringing services and producing clear and concise written reports. They will also have a solid understanding of OSINT best practices and tools and have experience conducting and documenting investigations. Strong communications skills and an analytical, solution-driven mindset are vital to this role.

The candidate will work within a team of technical investigators and closely with developers and operational staff in the broader CPE department. The role will also involve interacting with the Legal department, law enforcement authorities and representatives from our member record companies. Given the nature of the role and the services we provide for our members, the candidate must be flexible and able to work out-of-hours and engage in further development and training as required. This is a unique opportunity to work within the music industry at an exciting time, as we seek to address emerging threats and safeguard our members’ rights in a constantly evolving environment.

General Responsibilities

• Investigate, test, and analyse technologies and digital services of all types, including mobile applications.
• Evidence capture, including to support disruptive and enforcement actions.>
• Analysis of the technical infrastructure used to support services and applications including networks and DNS.
• OSINT investigations into threat actors, their modus operandi, and the broader piracy network / ecosystem. This includes time-sensitive pre-release investigations.
• Analyse data in relation to piracy, and produce landscape reports, and threat profiles.
• Produce technical, functionality and investigative reports.
• Deliver internal and external presentations and training. This will include communicating with a non-technical audience.
• Assess options for disruptive and enforcement action, prepare related materials including criminal referrals and witness statements, and execute, coordinate, and manage actions/cases.
• Work with and support technical investigators, development team, operational team, Legal team, and IFPI National Groups, as required.

Requirements

To be considered, the applicant must demonstrate the following:

• A degree in a computing discipline and/or relevant technical certification(s).
• Online research skills and prior experience in conducting OSINT investigations.
• Solid understanding of networks and DNS.
• Experience of probing and testing network requests using relevant tools (Wireshark, Charles, Postman, etc.).
• Excellent verbal and written communication.
• High level of attention to detail and ability to analyse data.
• An ability to produce clear and concise technical and functionality reports and investigative documents.
• Initiative, enthusiasm, and willingness to undertake varied tasks.
• Curiosity and problem-solving skills.
• Self-starter and ability to work independently as well as, as part of a team.
• Resilience, ability to manage multiple tasks, meet deadlines and work under pressure.
• The candidate will need to undertake an Enhanced Criminal Records Bureau (“CRB”) check.

Desirable

• Additionally, the following skills / experience are desirable:
  Work experience within a brand / content protection organisation.
• Understanding of and experience analysing iOS and Android app package formats.
• Experience with cyber security and fraud investigations.
• Experience with intellectual property enforcement and working with law enforcement authorities.
• Understanding of emerging technologies including artificial intelligence.
• An awareness of relevant legislation affecting the music industry, such as copyright, Computer Misuse Act, money laundering and fraud offences.
• Keen interest in technology, social media, gaming, and the music industry.
• Familiarity with cryptocurrency tracking using open-source or paid tools.

Please note: The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it truly reflects the strategic direction requirements of IFPI.

How to apply

Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org or by post to HR Department, IFPI Secretariat, 7 Air St, London, W1B 5AD.

The application should include your CV and a covering letter stating how you meet each requirement. Due to the need to fill this role swiftly, applications will be reviewed on a rolling basis, and we reserve the right to close this advert before the confirmed closing date when we receive sufficient applications.

Closing date for applications

10 April 2025

Interview Process

We will, having reviewed applications on a rolling basis, seek to conduct interviews with candidates via online or in person.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions.

EEO Statement

IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.