Careers at IFPI

Reporting to: Director of Global Data & Analysis
Start Date: ASAP
Location: London

COMPANY INFORMATION

IFPI represents the music recording industry worldwide. Headquartered in London, our role is to advocate for the interests of our member record companies across the globe, providing the best possible landscape for them and their artists to thrive. A core part of IFPI is its Global Data & Analysis team. IFPI is the leading data provider to the global music industry, producing several global industry reports including:

• The quarterly IFPI MAP global market size and market share report, the authoritative market data for the recorded music industry, in particular the major record labels.
• The annual IFPI Global Music Report.
• IFPI’s annual Global Recording Artist, Global Single and Global Album charts.

The team also facilitates the Global Finance and Global Charts Committees, working closely with major global record labels and leading indies, as well as IFPI’s National Group network across 60 markets, chart compilers and music streaming platforms such as Apple, Spotify and YouTube to improve the music industry data landscape, ensuring labels have a consistent, accurate basis for global performance metrics.

In addition to improving the data landscape, IFPI is focused on delivering insightful analysis for our members, helping them to better plan their businesses and react to a fast-changing market, and developing industry assets to promote industry communication priorities and celebrate the role of record labels and their artists.

IFPI’s other departments cover its other principal activities, including:

• Content protection and litigation
• Government representation
• Global communications and public relations
• Global consumer research

As well as the London HQ, IFPI has regional offices based in Brussels, Singapore, Beijing, Miami, Abu Dhabi and Nairobi.

JOB PROFILE

The Associate Manager role sits within the Global Charts & Certifications team, which feeds into the wider IFPI Global Data & Analysis organisation. The team is responsible for IFPI’s Global Charts program, and for developing the global landscape for national charts and certifications.

Key responsibilities of the role will include:

• Playing a key role in the preparation, analysis and presentation of IFPI’s Global Charts (which run between December and March), and in the year-round work with the IFPI Global Charts Committee to update the scope of the charts as well as the processes and methodologies used in their creation.
• Contributing to a wide range of national charts and certification development projects in both leading and supporting roles. Initiatives range from rolling out new charts and certifications programs, to delivering regular reports and ad-hoc deep dive analyses to stakeholders, through to building public facing charts programs, in more than 50 markets around the world.
• Providing support to priority global projects, including the update of Global Charts Principles and the development of reference materials for IFPI’s Global Charts.
• Preparation of materials and research for key committee meetings, such as IFPI’s global charts committees, as well as regional committees for Latin America, Asia, MENA and Sub-Saharan Africa.

Additional responsibilities of the role will include:

• Developing relationships with stakeholders outside of our member companies, including IFPI’s network of national groups (such as BPI in the UK, RIAA in the USA and RIAJ in Japan), charts compilers and music streaming platforms.
• Deepening IFPI’s relationships with our member companies, through delivery of analysis, collaborative projects and outstanding client service.
• Liaising with IFPI’s Regional Market Analysts for Latin America and Asia to ensure a one-team approach and in sharing knowledge and best practices.

The successful candidate will join a team containing one Global Charts & Certifications Manager, one Global Market Analyst and two Regional Market Analysts, reporting to the Director of Global Data and Analysis, who leads the Global Charts & Certifications team.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

The candidate should have a minimum of 3 years’ experience, preferably in an international role, with experience of leading data analysis projects, delivering exceptional client service and working closely to deliver against both client and company objectives. The candidate should possess the following competencies:

• Excellent analytical and written communication skills – evidence of analysis aptitude via analysis skills accreditations within research agencies or external accreditations preferred.
• Strong interpersonal and client management skills – listening, understanding client needs and producing quality briefs from client conversations.
• Experience in working with diverse datasets, synthesising large amounts of information into actionable insights.
• Experience in managing projects, proactively working to ensure that timelines are met and the initiatives are delivered on time.
• Knowledge of and interest in the recorded music industry is advantageous but not essential.

ATTITUDE/APPROACH REQUIRED

The music industry is a fast-paced and highly dynamic environment, and our stakeholders are extremely demanding. We are looking for candidates who thrive in this environment, able to deliver high quality work in a short period of time, highly client focused but also able to think critically and look beyond the obvious.

Additionally, working with a wide variety of stakeholders requires a proactive approach, and the ability to leverage relationships and influencing skills to deliver results, rather than mandated authority.

How to apply
Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org

The application should include your CV and a covering letter stating how you meet each requirement.

Interview Process
The interview process will consist of two interviews.

EEO Statement
IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions/

Reporting to: Director of Global Content Protection and Enforcement.
Start Date: ASAP
Location: London

Background
IFPI is the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe. Our mission is to promote the value of recorded music, campaign for the rights of record producers, and expand the commercial uses of recorded music.

IFPI’s head office is located in London, with additional offices in Brussels, Nairobi, Singapore, Miami, Abu Dhabi and a representative office in Beijing. We have affiliated organisations in 70 countries, including national groups and music licensing companies that represent their own region’s member record companies.

IFPI’s Global Content Protection and Enforcement (CPE) department delivers 24/7 monitoring and reporting of online infringements, provides technical analysis and investigations and in connection with services that infringe and facilitate infringement of our members’ rights. The department devises strategies and programmes to deter, disrupt and dismantle illegal online activities, which are executed in partnership with law enforcement agencies, intermediaries and administrative authorities.

Role
IFPI is looking to engage a passionate, dynamic, and experienced individual to join IFPI’s CPE department, to support its efforts to investigate and tackle services that infringe our member companies’ rights.

The Head of Investigations will provide support to the Director of Global Content Protection and Enforcement and supervise the day-to-day activities of the Investigations team, with the support of an Investigations Manager. They will be responsible for the implementation of investigative, disruption and enforcement strategies across a range of infringing services to deliver outcomes.

The ideal candidate will have experience managing and developing teams and demonstrable leadership abilities. They will have a well-rounded technical knowledge as well as solid experience implementing OSINT best practices and tools and conducting and documenting investigations. They will also have extensive experience with criminal enforcement and liaising with authorities. Strong written and verbal communications skills and an analytical, solution-driven mindset are vital to this role.

The role will also involve interacting with the Operations team, Development team, Legal department, law enforcement authorities, IFPI National Groups and representatives from IFPI’s member record companies.

Given the nature of the role and the team’s activities, the candidate must be able to handle a varied and heavy workload and be flexible and able to work out-of-hours. They must also be prepared to engage in further development and training and to travel, according to business requirements.
This is a unique opportunity to work within the music industry at an exciting time, as we seek to address emerging threats and safeguard our members’ rights in a constantly evolving environment.

General Responsibilities

• Providing support to the Director of Global Content Protection and Enforcement on matters concerning investigations.
• In collaboration with the Director of Global Content Protection and Enforcement, developing and adapting investigation, disruptive and enforcement strategies.
• Developing and implementing action plans and KPIs for the Investigations function
• Managing and supervising the day-to-day work of the London-based Investigations team, with the support of an Investigations Manager.
• Overseeing and conducting investigations into threat actors and infringing services.
• Producing and reviewing reports of all kinds including technical, functionality, investigative reports, piracy landscapes, threat assessments, and problem profiles.
• Managing / coordinating enforcement cases, including preparing/reviewing criminal referrals, witness statements and other supporting materials.
• Law enforcement liaison and relationship building.
• Conducting / managing / overseeing investigations, covert activities, and intelligence gathering, including in relation to time-sensitive pre-release investigations.
• Advising on security and leak prevention.
• Analysing data and providing insights to the piracy ecosystem.
• Overseeing evidence collection and the provision of data and other support for civil, administrative and disruptive actions in connection with infringing services.
• Vendor engagement and management, as needed.
• Delivering training and capacity building internally, to IFPI national groups and regional offices, and to law enforcement and governmental authorities.
• Developing and implementing best practices in connection with OSINT/technical investigations.
• Maintaining investigations policies and assessing with risk/compliance issues associated with investigations.
• Fostering skill-building and professional development of team members to ensure they are aware of the latest tools and technologies that are relevant to their work.
• Working with other teams within the organisation including the Development team, Legal team, and IFPI National Groups and Regional Offices, as required.

Requirements

To be considered, the applicant must demonstrate the following:

• At least four years of supervisory experience, or two years of management experience.
• Experience working within or with law enforcement authorities and managing/coordinating criminal cases.
• Knowledge of criminal procedure and an awareness of legislation relevant to the music industry, e.g., offences concerning computer misuse, copyright, money laundering and fraud.
• Existing contacts within the public and private sector and strong aptitude for relationship-building.
• Solid experience in conducting OSINT investigations.
• Experience with investigations in the areas of intellectual property crimes, cyber security and/or fraud.
• Technical knowledge with a solid understanding of networks and DNS.
• Familiarity with cryptocurrency tracking.
• Ability to represent IFPI with a high degree of professionalism.
• Excellent verbal and written communication.
• High level of attention to detail and inherent curiosity.
• An ability analyse data and to produce reports, documents, and presentations to an excellent standard.
• Efficiency, dynamism and ability to work in a fast-paced environment.
• Self-starter and ability to work independently as well as, as part of a team.
• Strong organisational skills and resilience, with the ability to manage multiple tasks/projects, meet deadlines and work under pressure.
• Willingness to undertake varied tasks and at all levels and to work out of office hours, as needed. They must also be prepared to engage in substantive work in addition to management responsibilities.
• Enhanced Criminal Records Bureau (“CRB”) check.

Desirable

Additionally, the following skills / experience are desirable:

• A degree in a computing discipline and/or relevant technical certification(s) for example, cybersecurity, digital forensics, internet networking, blockchain/decentralised technologies.
• Experience with enforcing copyright or other intellectual property rights.
• Understanding of and experience analysing iOS and Android app package formats.
• Interest in technology and the music industry.

 

How to apply
Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org

The application should include your CV and a covering letter stating how you meet each requirement.

Interview Process
The interview process will consist of two interviews.

EEO Statement
IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions/